Frequently Asked Questions
Most of the items we offer are made to order with your selection of leather, thread, and other options. Lead time is up to 2 weeks (excluding shipping).
From time to time, we stock the Ready-to-Ship collection which ships the next business day.
Once your order ships, you’ll receive an email with tracking details.
Shipping and customs processing times vary based on the shipping method and destination country.
Yes. We ship worldwide from Cairo, Egypt. Rates are calculated at checkout.
Yes. Customers are responsible for any customs duties, tariffs, or import taxes that may apply in the destination country. Once your order clears customs, the courier will contact you with the charges and payment details.
No. We currently don't take custom orders.
Wipe it clean with a soft, dry cloth to remove dirt and dust, and apply a quality leather conditioner every 6 months to preserve its natural richness. Avoid leaving it in direct sunlight or damp environments for too long. Should it get wet, wipe it immediately and let it dry naturally at room temperature.
Got more questions?
Contact us or send us an email at info@milemarkergoods.com